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Involving refugees through volunteering at Leicester Libraries

 pdf Involving Refugees Case study 2010 04

Involving Refugees through Volunteering at Leicester Libraries

This case study is based on interviews with Leicester City Council's Senior Community Librarian and a refugee who volunteers for Leciester Libraries.

Leicester Libraries have been working to involve refugees and asylum seekers in service development since 2001.  Starting from a consultation exercise with asylum seekers about their information and stock requirements, the work took shape with the creation of a post in 2005 dedicated to service development and community involvement.

Time was invested into relationship-building with refugee organisations, and developing a refugee volunteer programme.  This has led to a range of initiatives to involve the community, based at the library, including a partnership from 2008 with a community media social enterprise, Citizens' Eye, and Hatnews, an associated news agency dedicated to refugee and asylum issues.

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Wednesday, 28 April 2010
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